By using this website, contacting JH Trailer Rental, or using its services, you acknowledge this policy.
1. Information we collect
We may collect information you provide, including your name, email address, phone number, mailing address, rental needs, dates, locations, and messages. Payments may be handled by a payment processor or rental platform; JH Trailer Rental generally receives only limited payment-related details. The website and connected services may also collect device, browser, usage, cookie, and similar technical information.
2. How we use information
We use information to provide and manage rentals, respond to inquiries, coordinate reservations, send confirmations and reminders, support customers, improve services, prevent fraud or misuse, comply with legal obligations, and enforce policies. We do not sell personal information.
3. SMS and text messaging
If you provide a phone number and opt in, you may receive availability, scheduling, reservation, pickup, return, customer-support, or operational messages. Marketing texts are sent only when you explicitly opt in. Consent is not a condition of purchase. Message frequency varies and carrier rates may apply. Reply STOP to cancel or HELP for help. Carriers are not liable for delayed or undelivered messages.
4. How we share information
Information may be shared as necessary with service providers that support hosting, analytics, communication, rental management, payment processing, and similar operations; when required by law; to protect rights or safety; or as part of a business transfer. Aggregated or de-identified information may also be shared.
5. Mobile information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors providing support services is permitted. Text-messaging originator opt-in data and consent will not be shared with third parties.
6. Storage and retention
Information may be stored and processed in the United States. It is retained as needed to provide services, maintain business records, satisfy legal or accounting requirements, resolve disputes, and enforce agreements, then deleted or anonymized where appropriate.
7. Your choices
Depending on your location, you may request access, correction, or deletion of personal information, subject to legal and operational requirements, and opt out of marketing. Use an email unsubscribe link or reply STOP to an SMS message.
8. Cookies, booking analytics, and tracking
The website uses an embedded third-party booking experience with analytics enabled. The booking platform and other connected services may use cookies or similar technologies to operate booking features, understand page and checkout activity, confirm purchases, measure performance, and improve the experience. Browser settings can control cookies, though disabling them may affect functionality.
9. Security
Reasonable administrative, technical, and physical safeguards are used, but no transmission or storage method can be guaranteed completely secure.
10. Children’s privacy
The website and services are not intended for children under 16. Information known to have been collected from a child under 16 will be deleted.
11. Third-party services
The website may link to or embed third-party booking, payment, analytics, and communication services. Their own privacy practices and terms apply to information they process.
12. Policy updates
This policy may be updated as operations, services, or legal requirements change. The updated version will be posted on this page.
13. Contact us
JH Trailer Rental · Attn: Privacy Officer
Newaygo, Michigan
jhtrailerrentals@gmail.com · 231-303-1410